Hi, how can we help you?

Announcement: Effects of Reinstalling/Cache Clearing

Announcement: Discontinued Service in Washington, USA

Known Issue: "Restore Transactions" feature

What are Clubs?

How do I join or access my Club?

How long does the Club have to collect Points?

Can I win real money?

My Chips disappeared!

Is this game free to play?

How can I earn free Chips?

What Poker hands will win?

What is XP?

Policy on cheats, hacks, or downloading of 3rd party programs

Terms of Service and Privacy Policy

How do I delete my account?

How do I become a VIP?

I'm missing my purchase!

How do I make a purchase?

How do I learn how to play?

Are my Slots Chips the same as my Poker Chips?

How can I change my bet?

Transfer Troubleshooting

I reinstalled, and now my progress has reset!

Troubleshooting Crashing and Lag

Known Issue - Internet connection

Getting a new device for the holidays? Make sure your profile transfers over.