General
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Can I win real money?
The Chips you play with are for game purposes only and remain strictly within the app. There is no option to cash any credits out for real c...
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My Chips disappeared!
If you are missing Chips due to a game error, our Support Team would be happy to set things right. To best assist in their investigation, pl...
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Is this game free to play?
Yes. Our games are free to play with no obligation to purchase.
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Messages to the Support Team
The Support Team reviews all tickets received, and are continually ensuring feedback reaches our developers as they work on new content.They...
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How do I update my game?
You can update your game to the latest version directly through your device's App Store.Android:Open the Google Play Store appTap the three ...
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Will I lose my progress if change devices?
The progress you make is saved directly onto your device in order to allow offline playWe have a process to transfer your progress to your n...
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Will the Save and Restore buttons save my progress?
The "Save Progress" and "Restore Progress" buttons are used only for the purpose of transferring your progress to another device and will no...
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How can I start over?
The progress you make is saved directly onto your device. There is no way to start your account back over from level 1. The only way to get...
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What time does the Super Free Support Team operate?
The Super Free Support Team operates Monday through Friday in the Pacific timezone.If you send in a message over the weekend, they will be w...
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How do I get rid of the ads?
In the Settings menu, there is a "Remove Ads" option. Once purchased, you will no longer see ads for other games or products.
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Can I sync my game data with another device?
Due to your game data being stored within the device you play on, there is currently no option to sync game data between devices. If you're ...
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How do I find my Support ID?
To locate your Support ID within the game: Open the game to the game selection screen Tap the icon in the upper right cornerOpen the Op...
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How do I find my version number?
You can find your version number by selecting the Settings menu inside the game. The version number will be at the bottom of the Settings me...
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How do I turn the sound ON/OFF?
To adjust the sound:Tap the Settings button in the top right corner of the Main LobbyTap the sound toggle to the ON/OFF position
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What are Notifications?
Notifications are reminders that appear outside of the game to let you know if there is an event that needs your attention, or if something ...
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How do I turn ON/OFF notifications?
To turn the notifications ON/OFF: Tap the Settings button in the top right corner of the Main LobbyTap the notifications toggle to the ...
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How do I turn off the game notifications?
You can opt out of game notifications through the Settings menu, accessed via the Menu button.
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