What does K, M, B, T, q, and Q mean?
Gameplay
Will I lose my progress if I change devices?
General
How do I find my game's version number?
Messages to the Support Team
What is the Login Bonus?
Why isn’t my Jackpot level unlocking?
Jackpot
Known Issue: Downloading (iOS)
Announcement: Effects of Reinstalling/Cache Clearing
Known Issue: Missing Season Bonus
More
What are the Daily Goals?
Why can't I register my email for the Daily Goal?
How can I earn free Coins?
What are the Star and Diamond markers?
Can I win real money?
I'm missing my Coins!
Is this game free to play?
How do I win a Jackpot?
How do I get wedges on the Star Jackpot Wheel?
How long do the Jackpot wedges last on the Star Jackpot Wheel?
What are Perks?
VIP Status Boost Perk
Respin Perk
How do I change my Avatar and Player Name?
Can I add friends?
My game won't connect to Facebook!
Player Behavior Rules and Restrictions
Policy on cheats, hacks, or downloading of 3rd party programs
Reporting a Player
How do I become a VIP?
I'm missing my purchase!
What are the VIP Tiers?
What are Super Lucky Leagues?
Will I keep accumulated League Points if I switch Clubs?
Why are my League Points not adding to my new Club?
What is a Tournament?
How do I collect my Tournament winnings?
How do I opt-out of Tournaments?
Transfer Troubleshooting
League Point Troubleshooting (Points not adding)
I reinstalled, and now my progress has reset!
Getting a new device for the holidays? Make sure your profile transfers over.
Facebook Troubleshooting
Need more help?
