Announcements and Known Issues
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Announcement: Get Rich Slots Name Change (formerly Billionaire Slots)
You may have noticed that your Billionaire Slots Game is now titled Get Rich Slots. This change only affects the name of our app and there w...
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Known Issue: Downloading (iOS)
Unfortunately, this game is no longer available in the Apple App Store. If it is uninstalled for any reason, you will need to use the "Purch...
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Announcement: Effects of Reinstalling/Cache Clearing
If you have an open ticket with Support, reinstalling the game on an Android device will render you unable to see further replies sent by Su...
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Known Issue: Missing Season Bonus
When the season is over, the game needs time to finish processing the final results. During this time, the button to access your League will...
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Announcement: Discontinued Service in Washington, USA
We regret to announce that due to jurisdictional rules, this game will no longer be available to the state of Washington, USA. We sincerely ...
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Known Issue: Club chat not displaying
Our Club chat feature is designed to be used sparingly for short, direct messages only. When players use it as a "chat room" it can overload...
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Known Issue: "Restore Transactions" feature
Apple offers the option to restore transactions when playing on a different device. Due to the way our game saves information, this feature ...
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Known Issue: "You Already Own This Item" Error
The "You already own this item" error message usually occurs when your Internet connection is interrupted during a past purchase flow. We re...
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