How do I become a VIP?

Your VIP level raises every time you purchase Chips from our Store. Depending on your level of VIP, you receive an extra percentage of Chips...

I'm missing my purchase!

Try restarting your device and wait 10 minutes; sometimes it takes a bit for the items to arrive. If the items are still missing, send us a ...

How do I make a purchase?

You can make a purchase by: Selecting the green "MORE/+" button next to your credit balance in the upper left cornerSelect the credit packag...

I need a refund!

If your purchase isn't coming through, our Support Team is happy to award it manually.However, if you need a refund for any reason, please c...

How do I change my payment method?

For Android players:Open the Google Play appAt the top right, tap the profile iconTap Payments & subscriptions > Payment methods >...

State and Country Taxes

Depending on where you live (including certain US states), the App Store may apply taxes on your purchase. Tax rates are determined by the A...