Announcements and Known Issues
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Getting a new device for the holidays? Make sure your profile transfers over.
Progress on our games is stored locally to your device, and if you're upgrading your phone or tablet this holiday season it won't transfer o...
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Known Issue - Missing Season Bonus
When the season is over, the game needs time to finish processing the final results. During this time, the button to access your League will...
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Contacting Support: How-to
- When using the "Contact Us" form, replies from the Support Team will be sent to the email address entered. If you do not receive...
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Known Issue: Downloading (iOS)
Unfortunately, this game is no longer available in the Apple App Store. If it is uninstalled for any reason, you will need to use the "Purch...
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Facebook troubleshooting
The following tips will help our browser-based games will run as smoothly as possible:- When you're done playing please exit the machine you...
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Announcement: Discontinued Service in Washington, USA
We regret to announce that due to jurisdictional rules, this game will no longer be available to the state of Washington, USA. We sincerely ...
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Announcement: Effects of Reinstalling/Cache Clearing
If you have an open ticket with Support, reinstalling the game on an Android device will render you unable to see further replies sent by Su...
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State and Country Taxes
Depending on where you live (including certain US states), the App Store may apply taxes on your purchase. Tax rates are determined by the A...
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Messages to the Support Team
The Support Team reviews all tickets received, and are continually ensuring feedback reaches our developers as they work on new content.They...
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Known Issue: "You Already Own This Item" Error
The "You already own this item" error message usually occurs when your Internet connection is interrupted during a past purchase flow. We re...
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2/15 KNOWN ISSUE: iOS purchasing, try again later error
This error has been resolved. If you are still experiencing trouble purchasing, please restart your device.
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