I ran into an error!

If the game is crashing, moving sluggishly, kicking you out of the game or otherwise glitchy, our team wants to know about it and help find ...

I need a refund!

If your purchase isn't coming through, our Support Team is happy to award it manually.However, if you need a refund for any reason, please c...

Transfer Troubleshooting

When you want to move your account to a new device, you need to use the 'Restore Progress' feature on the new device. If you get an error me...

League Point Troubleshooting (Points not adding)

If you have any concerns about your League Points functioning correctly, we recommend taking the following steps:- Double check your interne...

How to check how wins are calculated

Most machines in the game have multiple lines, which are patterns the symbols need to line up in to qualify as a win. The bet you place whil...

How does the Wild Streak work?

When you get the Wild Streak bonus, each spin adds to your total automatically as they happen. When the final spin finishes, the total that ...

I reinstalled, and now my progress has reset!

In order for our games to be playable offline, we have designed them so that most of your data is stored on the device. Our servers recogniz...

I can't connect to my Club!

Online features such as the Club require a strong consistent Internet connection to operate. If you are running into trouble connecting, we ...

Troubleshooting Crashing and Lag

If your game is crashing or you're experiencing lag, we recommend checking the following things to ensure the best performance:Close all bac...

Recommended Device Specifications

We recommend the following minimum specifications for any device running our games:RAM: 2 GBMemory: 16 GB (total, our games do not take up t...