Announcement: Effects of Reinstalling/Cache Clearing

If you have an open ticket with Support, reinstalling the game on an Android device will render you unable to see further replies sent by Su...

Known Issue: Club chat not displaying

Our Club chat feature is designed to be used sparingly for short, direct messages only. When players use it as a "chat room" it ca...

Known Issue: "Restore Transactions" feature

Apple offers the option to restore transactions when playing on a different device. Due to the way our game saves information, this feature ...

Known Issue: "You Already Own This Item" Error

The "You already own this item" error message usually occurs when your Internet connection is interrupted during a past purchase flow. We re...

Why are Facebook profile pictures not displaying?

We are currently resolving an issue with Facebook which has caused Facebook profile pictures in use to be replaced with a gray silhouette. W...

Google Play Outage - 3/11/22 - Resolved

Google Play experienced errors with regards to purchasing across all apps (including ours) during the afternoon of 3/11. This lead to purcha...

2/15 KNOWN ISSUE: iOS purchasing, try again later error

This error has been resolved. If you are still experiencing trouble purchasing, please restart your device.