I'm stuck on this level!

If you're unable to figure out the remaining words for the level, a Hint can be a good place to start.Also, make sure notifications are turn...

How do Hints work?

Our game offers a couple of different types of Hints to use if you're stuck:Regular Hint (Light Bulb Button): Reveals the first letter of th...

What are Token Hints? How do they work?

Hint tokens are special in-game items utilized instead of Coins for purchasing Hints! Your Tokens will appear as a number on the relevant Hi...

How do I get free Coins?

We offer a variety of ways in which you can earn Coins to play with. You can earn them by:Completing the Daily ChallengesParticipating in Le...

What are Extra Words?

The board can only fit so many words for any given letter combination. In cases like these, excess words (and unusual words) will be registe...

How many levels are there?

There is no limit on the level you can reach. You will be able to continue to collect Daily Chests as new levels are created specifically fo...

I tried to use a Hint but the Store/a pop-up appeared!

You need to have enough Coins to use a Hint. If you do not have enough Coins to use the type of Hint you've selected, you will get a pop-up ...

How do you decide which words are Required vs. Extra?

As you progress through high levels, words will have a lot of possible options, sometimes more than could be fit on the screen, and keep thi...

What sort of words are accepted? Is this a real word?

Our game draws from a similar American English dictionary used by other word games like Scrabble.Some of the words that appear (especially o...

What are Coin words? What dictionary do you use when deciding what to include?

Coin words are random challenges that may be included in a level. When the word is found, you'll get Coins added to your total! Finding the ...

How can I see what Extra Words I've found?

As you find Extra Words in a level, they will be counted in a pot at the top of the game screen.   You can tap on it to open a win...

How do the definitions work?

While playing a level, tap on any found word to have the definition appear. This feature requires an Internet connection to work.Due to spac...

How do I skip a level?

There is no way to skip a level and return to it later.If you're stuck, we recommend using a Hint to help inspire progress.

What are Challenge Levels?

A Challenge level is a higher difficulty level that can appear while playing in Regular mode. During one of these levels, words are more lik...

How Does the Daily Rewards Calendar work?

Our Daily Rewards Calendar runs on a system where each consecutive day you log into the game, you'll receive a unique reward specific to tha...

What are Fireflies?

Fireflies are designed to help you figure out the first letter of an unsolved word while also dropping Coins on the word's remaining tiles! ...

What happened to my Daily Goals? Where can I find them?

Daily Goals have been updated to Quests, available via the notebook icon in-game. The new Quest feature has a wide variety of Daily and Life...