How do I transfer my account to a new device? Why is my new device at level 1?

Your account is stored directly to your device. If you download the game onto a different device or upgrade to a new device, it will have a ...

How can I start over?

The progress you make is saved directly onto your device. There is no way to start your account back over from level 1. The only way to get...

How do I update my game?

You can update your game to the latest version directly through your device's App Store.Android:Open the Google Play Store appTap the three ...

How do I report an issue to the Support team?

To report any issue you encounter in the game, tap on the ☰ icon on the top left-hand side. From here select "Help" then "Get Help". The Mes...

Is this game free to play?

Yes. Our games are free to play with no obligation to purchase.

Can I sync my gameplay with another device?

Due to your game data being stored within the device you play on, there is currently no option to sync game data between devices. If you dow...

How do I find my Support ID?

To locate your Support ID within the game:Open the game to the Main LobbyTap on the Menu button (it looks like 3 horizontal lines)  &nb...

How do I turn off the game sounds or music?

To turn off your game sounds/music:1. Open the game to the Main Lobby2. Tap on the Menu (☰) button 3. Select 'Settings' From here ...

How does the Friend Inviter work? When do I get the Bonus?

The Friend Inviter gives you the opportunity to invite your friends to play the game! Invites can be sent through different avenues such as ...

Can I win real money?

The Coins you play with are for game purposes only, and remain strictly within the app. There is no option to cash any credits out for real ...

What time does the Super Free Support Team operate?

The Super Free Support Team operates Monday through Friday in the Pacific timezone.If you send in a message over the weekend, they will be w...

Process for transferring an account to a new device

Our game has a "Save & Restore" feature that allows you to transfer your account to a new device. This is done by linking an email addre...

How do I turn off the game notifications?

To opt out of game notifications please follow the steps below: 1) Open the game to the Main Lobby2) Tap on the Menu (☰) button3) Selec...