I'm stuck on the level / I completed a level but it's not advancing!

If you're unable to figure out the remaining words for the level, a Hint can be a good place to start.Also, be sure that you have answered t...

How do Hints work?

Our game offers a couple of different types of Hints to use if you're stuck:Regular Hint (Light Bulb Button): Reveals the first letter of th...

How do I get free Coins?

We offer a variety of ways in which you can earn Coins to play with. You can earn them by:Completing the Daily ChallengesParticipating in Le...

What are Extra Words?

The board can only fit so many words for any given letter combination. In cases like these, excess words (and unusual words) will be registe...

How many levels are there?

There is no limit on the level you can reach. You will be able to continue to collect Daily Chests as new levels are created specifically fo...

I tried to use a Hint but the Store/a pop-up appeared!

You need to have enough Coins to use a Hint. If you do not have enough Coins to use the type of Hint you've selected, you will get a pop-up ...

How do you decide which words are Required vs. Extra?

As you progress through high levels, words will have a lot of possible options, sometimes more than could be fit on the screen, and keep thi...

What sort of words are accepted? Is this a real word?

Our game draws from a similar American English dictionary used by other word games like Scrabble.Some of the words that appear (especially o...

What are Coin words? What dictionary do you use when deciding what to include?

Coin words are random challenges that may be included in a level. When the word is found, you'll get Coins added to your total! Finding the ...

What does the bar at the end of the level mean?

The progress bar keeps track of the number of Levels needed to earn a Gift Box. Once completed, you'll earn a reward! Your progress doesn't ...

How can I see what Extra Words I've found?

As you find Extra Words in a level, they will be counted on the Acorn tile button at the top of the screen. Tapping on the button will open ...

What happens after I complete a Goal? Can I complete it again?

When you've completed a Goal, you'll be able to collect your reward from the Goals window.After it is collected, the Goal will start over ag...

How do the definitions work?

While playing a level, tap on any found word to have the definition appear. This feature requires an Internet connection to work.Due to spac...

What is the Challenging difficulty? What happens when I switch difficulties?

Challenging levels draw from a wide pool of words and are more likely to contain words that are old or unusual. While this can make them har...

The Challenging level is not doubling my Golden Acorns!

Challenging levels do not increase the Golden Acorns earned from ongoing Streaks.When the level is complete, then you will receive extra Aco...

How do I skip a level?

There is no way to skip a level and return to it later.If you're stuck, we recommend using a Hint to help inspire progress.

How does the Daily Bonus work?

The Daily Bonus gives you three different gift boxes to choose from. Their content can vary between Coins, Pet Food, Hint Tokens, and Pet Ca...

What is the Leaderboard?

The Leaderboard is a feature that tracks the Golden Acorns you've collected during gameplay! It also allows you to compare your totals again...

What is Fast Finish? Why does the cost change?

Fast Finish is an offer that may appear during gameplay and allows you to spend Coins to uncover the remaining words to quickly complete a l...

What is the Buy a Vowel feature?

The Buy a Vowel feature allows you to spend Coins to unlock all available vowel spaces within a level!The cost to buy different vowels will ...

I just downloaded the game. Why does one of my buttons have a Character and Stars?

Welcome to our game! New players will have five goals to complete in order to receive an award. You will be guided by a host/hostess, and up...