I can't connect to my Club!

Online features such as the Club require a strong consistent Internet connection to operate. If you are running into trouble connecting, we ...

I reinstalled, and now my progress has reset!

In order for our games to be playable offline, we have designed them so that most of your data is stored on the device. Our servers recogniz...

Troubleshooting Crashing and Lag

If your game is crashing or you're experiencing lag, we recommend checking the following things to ensure the best performance:Close all bac...

Recommended Device Specifications

We recommend the following minimum specifications for any device running our games:RAM: 2 GBMemory: 16 GB (total, our games do not take up t...

Golden Acorn Troubleshooting (Not adding to Club)

If you have any concerns about your Golden Acorns adding correctly, we recommend the following steps:When you are done playing and want to c...