I'm missing my purchase!

Try restarting your device and wait 10 minutes; sometimes it takes a bit for the Coins to arrive. If the Coins are still missing, send us a ...

How do I remove ads?

Any purchase of Coins will make ads disappear from the game for 30 days.

What should I do if I see an inappropriate ad?

We do our best to make sure that all ads in our games are family-friendly and relevant, but sometimes our third-party ad providers show ads ...

I need a refund!

If your purchase isn't coming through, our Support Team is happy to award it manually.However, if you need a refund for any reason, please c...

My receipt is showing a larger charge!

Apple likes to send a purchase summary that combines all recent purchases in one total. You can confirm individual purchase history by going...

I can't watch an ad for free Coins!

The "Free Coins" button to the near the gameplay allows you to get Coins for watching an ad. If the game has not completed the con...

How do I change my payment method?

For Android players:Open the Google Play appAt the top right, tap the profile iconTap Payments & subscriptions > Payment methods >...

How do I adjust the volume of ads?

The volume at which ads play is determined by your device. It is not affected by the volume toggles in the game's menu.To change the volume ...