What is the Wild Word Weekend Event?

Wild Word Weekend is a random, limited-time Event that allows you to earn some extra Coins! This Event is activated automatically, and all y...

Known Issue: Free Coins button disappearing after watching several videos

While playing, there is the "Free Coins" button which allows you to watch a short video for Coins. If the button is not appearing,...

Known Issue - "Restore Transactions" feature

Apple offers the option to restore transactions when playing on a different device. Due to the way our game saves information, this feature ...

Known Issue: "No Internet" pop-up

Certain features require an internet connection to be used, like playing the Daily Challenge or watching videos for Coins.If you're connecte...

Known Issue: Ads not rewarding Coins after watching several in a row

Using the "Free Coins" feature to watch many ads back to back may cause issues with receiving the free Coins from completing them....

Getting a new device? Make sure your profile transfers over.

Your progress in the game is stored to your device and doesn't automatically sync up if you download the game on another phone or tablet. Ho...

State and Country Taxes

Depending on where you live (including certain US states), the App Store may apply taxes on your purchase. Tax rates are determined by the A...

Messages to the Support Team

The Support Team reviews all tickets received, and are continually ensuring feedback reaches our developers as they work on new content.They...