If you are having trouble receiving a purchase you made, please try restarting your device and waiting 10 minutes. Sometimes it takes a bit for the items to arrive. If the items are still missing after waiting, please send the Support Team a message including the following information:

Android:
  1. Which purchase you're missing
  2. The email address for your Google Play Account  
Apple:
  1. Your receipt from the App Store
  2. You can also forward your receipt to support@superfree.com. Please include the Support ID of your game if you do this.