❗️Known Issue: Change Category Button showing 999 Coin Cost (Updated 9/30/24)

9/30/24 Update: Our developers have released new versions that should help prevent this issue from occurring. We recommend all players upd...

Information Requested: Ad videos that cannot be closed (No "X" appears) or causing game issues

Our developers are looking into ad videos that cannot be closed or are causing game issues like crashing or freezing. If you come across any...

Messages to the Support Team

The Support Team reviews all tickets received, and are continually ensuring feedback reaches our developers as they work on new content.They...

Known Issue: Ads not rewarding Gems after watching several in a row

Using the "Free Gems" feature to watch many ads back to back may cause issues with receiving the free Gems from completing them.Fo...

Announcement: "Restore Purchases" feature

App Stores offer the option to restore certain transactions when playing on a different device. Due to the way our game saves information, t...

Why am I not seeing some of the features my Clubmates are talking about?

We do our best to make sure that Android and Apple players have access to the same features. Sometimes, due to factors outside our control, ...

Known Issue: Club chat not displaying

Our Club chat feature is designed to be used sparingly for short, direct messages only. When players use it as a "chat room" it ca...