I need a refund!

If your purchase isn't coming through, our Support Team is happy to award it manually.However, if you need a refund for any reason, please c...

How do I remove ads?

Any purchase will make ads disappear from the game.

I'm missing my purchase!

If you are having trouble receiving a purchase you made, please try restarting your device and waiting 10 minutes. Sometimes it takes a bit ...

How do I change my payment method?

For Android players:Open the Google Play appAt the top right, tap the profile iconTap Payments & subscriptions > Payment methods >...

Ad Videos for Gems are not available!

If you cannot watch ads for Gems, it may be because you have reached your limit for the day. If that is the case, there will be a timer for ...

My receipt is showing a larger charge!

Apple likes to send a purchase summary that combines all recent purchases in one total. You can confirm individual purchase history by going...

How do I adjust the volume of ads?

The volume at which ads play is determined by your device. It is not affected by the volume toggles in the game's menu.To change the volume ...

What should I do if I see an inappropriate ad?

We do our best to make sure that all ads in our games are family-friendly and relevant, but sometimes our third-party ad providers show ads ...