Messages to the Support Team

The Support Team reviews all tickets received, and are continually ensuring feedback reaches our developers as they work on new content.They...

Known Issue: Ads not rewarding Gems after watching several in a row

Using the "Free Gems" feature to watch many ads back to back may cause issues with receiving the free Gems from completing them.For best per...

Announcement: "Restore Purchases" feature

App Stores offer the option to restore certain transactions when playing on a different device. Due to the way our game saves information, t...

Known Issue: Club chat not displaying

Our Club chat feature is designed to be used sparingly for short, direct messages only. When players use it as a "chat room" it can overload...

Why are Facebook profile pictures not displaying?

We are currently resolving an issue with Facebook which has caused Facebook profile pictures in use to be replaced with a gray silhouette. W...