General (Navigating, transferring, updating)
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How do I find my Support ID?
From the main menu:1. Tap on the "Settings" button located on the bottom, left-hand corner of the screen2. Your Support ID will be located t...
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How do I transfer my account to a new device? Why is my new device at level 1?
Your account is stored directly to your device. If you download the game onto a different device or upgrade to a new device, it will have a ...
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How do I update my game?
You can update your game to the latest version directly through your device's App Store.Android:Open the Google Play Store appTap the three ...
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How do I turn off the game sounds or music?
To turn off your game sounds/music:1. Open the game to the Main Lobby2. Tap on the Menu (☰) button 3. Select 'Settings' From here ...
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How can I start over?
The progress you make is saved directly onto your device. There is no way to start your account back over from level 1. The only way to get...
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Can I sync my gameplay with another device?
Due to your game data being stored within the device you play on, there is currently no option to sync game data between devices. If you dow...
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Is this game free to play?
Yes. Our games are free to play with no obligation to purchase.
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How do I turn off the game notifications?
To opt out of game notifications please follow the steps below: 1) Open the game to the Main Lobby2) Tap on the Menu (☰) button3) Selec...
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