Ads and Purchases
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I need a refund!
If your purchase isn't coming through, our Support Team is happy to award it manually.However, if you need a refund for any reason, please c...
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How do I remove ads?
Any in-app purchase will remove ads for other companies' products from being shown in the game.
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I'm missing my purchase!
If you are having trouble receiving a purchase you made, please try restarting your device and waiting 10 minutes. Sometimes it takes a bit ...
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How do I change my payment method?
For Android players:Open the Google Play appAt the top right, tap the profile iconTap Payments & subscriptions > Payment methods >...
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What should I do if I see an inappropriate ad?
We do our best to make sure that all ads in our games are family-friendly and relevant, but sometimes our third-party ad providers show ads ...
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State and Country Taxes
Depending on where you live (including certain US states), the App Store may apply taxes on your purchase. Tax rates are determined by the A...
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