Hi, how can we help you?

Announcement: Effects of Reinstalling/Cache Clearing

Known Issue: "Restore Transactions" feature

How do I learn to play?

Will I receive credit for winning multiple Bingos on one card?

What are Collections?

What are gold Coins used for?

How do I earn free green Credits?

Can I turn my gold Coins into green Credits?

What are the Daily Goals?

Why can't I register my email for the Daily Goal?

Can I win real money?

Will I lose my progress if I change devices?

Is this game free to play?

How do I become a VIP?

I'm missing my purchase!

I need a refund!

How do I learn to play the Special Rooms?

How do I get a Bingo in the Jackpot Room?

When are Credits for a Special Room spent?

Terms of Service and Privacy Policy

Policy on cheats, hacks, or downloading of 3rd party programs

Transfer Troubleshooting

I reinstalled, and now my progress has reset!

Troubleshooting Crashing and Lag

How do I adjust the ball speed? The balls are too slow!

How do I unlock new Rooms?

What is a Postcard?