Try restarting your device and wait 10 minutes; sometimes it takes a bit for the items to arrive. If the items are still missing, send us a message through the 'Contact Us' button with the following information:

Android users:
  1. Which purchase you're missing
  2. The email address for your Google Play Account 
Apple or Kindle users:
  1. Your receipt from the App Store
  2. You can also forward your receipt to support@superfree.com. Please include the Support ID of your game if you do this.