If the game is crashing, moving sluggishly, kicking you out of the game or otherwise glitchy, our team wants to know about it and help find a solution.

To help us get these solutions found as quickly as possible, please make sure to include all the relevant information you have in the initial message. Some things that may be relevant:
  • For errors when playing slots, what machine you are playing in.
  • How many Coins are missing.
  • If this is the first time this has happened to you, or if it has happened before.
  • The date and time you first noticed the error.
Having this information will limit the number of followup questions that need to be asked, and make sure a solution is found as soon as possible.