How do I become a VIP?

You gain VIP points with each purchase, and with enough points, your VIP level will increase. Depending on your level of VIP, you receive an...

I'm missing my purchase!

Try restarting your device and wait 10 minutes; sometimes it takes a bit for the items to arrive. If the items are still missing, send us a ...

I need a refund!

If your purchase isn't coming through, our Support Team is happy to award it manually.However, if you need a refund for any reason, please c...

How do I change my payment method?

For Android players:Open the Google Play appAt the top right, tap the profile iconTap Payments & subscriptions > Payment methods >...

How do I remove ads from the game?

Ads will be removed with any purchase.You will still be able to opt-in to watch videos for free Credits, if you wish.

How do I purchase Credits/Coins/Power-Ups?

To purchase Credits/Coins/Power-Ups: Select the '+' next to your current Credits/Coins/Power-Ups balance Select a desired package (there are...

Does my purchase come with a Scratch Card?

Scratch Cards are only awarded to Credit Pack purchases. Coins, Keys, Power-Ups, Perks, and Bundle packages are not included in the Scratche...

What is the currency of the listed prices?

The currency should be localized to the country you are in and to the country your payment account is registered under.

State and Country Taxes

Depending on where you live (including certain US states), the App Store may apply taxes on your purchase. Tax rates are determined by the A...