How do I change my payment method?
Ads and Purchases
I need a refund!
How do I remove ads?
What should I do if I see an inappropriate ad?
Messages to the Support Team
Announcements and Known Issues
What is the Piggy Bank?
Known Issue: "You Already Own This Item" Error
I'm missing my purchase!
More
How does the Daily Bonus work?
How do I get free Coins? What are they used for?
How do I get free Gems? What are they used for?
How do I transfer my account to a new device? Why is my new device at level 1?
How can I start over?
How do I update my game?
Privacy Policy and Terms of Use
Which age group is this game for?
How do I delete my account?
Troubleshooting Crashing and Lag
Recommended Device Specifications
I came across an error! How do I go about reporting it?
Need more help?