Will I lose my progress if I change devices?
General
I'm missing my Coins!
How do I purchase Coins?
Purchases and VIP
Will the Transfer and Restore buttons save my progress?
How do I find my Support ID?
I connected to the wrong Facebook account!
Player Profiles and Facebook
Paytables for the "Match Block Wins" and "Match Fruity" machines
Winlines for the "Queen of Dragons: UNLEASHED" and "Jewels of Madagascar" machines
Announcement: VIP Status Boost no longer raises Donation levels
Announcement: Effects of Reinstalling/Cache Clearing
Known Issue: Missing Season Bonus
More
What is Adventure Mode?
How do I complete an Adventure Mode Challenge? Do I need to complete all 3 tasks?
Why are some machines locked? How do I access them?
What are the Daily Goals?
Why can't I register my email for the Daily Goal?
How much can I donate to a player? Can I raise it?
How do I start donating to a player?
Do my Donations expire if I don't collect them within a certain time frame?
How do I earn free Coins?
What are the Star and Diamond markers?
What does K, M, B, T, q, and Q mean?
Can I win real money?
Is this game free to play?
How do I win a Jackpot?
How do I get wedges on the Star Jackpot Wheel?
How long do the Jackpot wedges last on the Star Jackpot Wheel?
What are Perks?
VIP Status Boost Perk
2x Payout on House Prize Perk
How do I change my Avatar and Player Name?
Can I add friends?
How do I disconnect from Facebook?
Player Behavior Rules and Restrictions
Policy on cheats, hacks, or downloading of 3rd party programs
Reporting a Player
How do I become a VIP?
I'm missing my purchase!
What are the VIP Tiers?
What are Super Lucky Leagues?
Will I keep accumulated League Points if I switch Clubs?
Why are my League Points not adding to my new Club?
What is a Tournament?
How do I collect my Tournament winnings?
How do I opt-out of Tournaments?
Transfer Troubleshooting
League Point Troubleshooting (Points not adding)
I reinstalled, and now my progress has reset!
Need more help?
