Certain features in our game require a strong, stable Internet connection to work properly. A poor connection can cause issues such as:
  • Delay in Acorns showing up in your club window
  • Trouble connecting to the Daily Challenge
  • Delay when collecting Coins from the Golden Ticket
  • Club chat delayed or not appearing
  • Error message when trying to watch ads for free Coins
  • Delay in Event progress
If you are experiencing any of these issues, we recommend refreshing your device's Internet connection or trying an alternate Internet connection to see if there is an improvement.

If ads for free Coins are not appearing, the feature may be receiving too many requests for the network. We recommend trying again at a later time.