How do I change my payment method?
Ads and Purchases
I need a refund!
How do I remove ads?
What should I do if I see an inappropriate ad?
Messages to the Support Team
Announcements and Known Issues
What is the Piggy Bank?
I'm missing my purchase!
More
How does the Daily Bonus work?
How do I get free Coins? What are they used for?
How do I get free Gems? What are they used for?
How do I transfer my account to a new device? Why is my new device at level 1?
How can I start over?
How do I update my game?
Privacy Policy and Terms of Use
Which age group is this game for?
How do I delete my account?
Troubleshooting Crashing and Lag
Recommended Device Specifications
I came across an error! How do I go about reporting it?
Need more help?